Arjun Sengupta
I am an information developer with 12 years of experience in technical content development. My skills span technical writing, software development, and instructional design. I have written courses, tutorials, developer guides, administrator guides, and API documentation for enterprise software.
I am proficient in DITA, learning design, and CMS administration, and I have practical experience in Java, Python, SQL, Powershell, HTML, CSS, and JavaScript. I have a solid understanding of software architectures and the software development lifecycle, and content development in an Agile process.
Work Experience
Principal Information Developer, Progress Software - Bedford, MA
- Wrote developer guides, API documentation, tutorials, and online courses for Progress OpenEdge and Progress Corticon.
- Architected a process to create certification tracks and learning paths.
- Developed strategies to enable content reuse between documentation and training.
- Designed our documentation maintenance and release process.
- Developed a Java utility to check for broken hyperlinks.
Senior Associate, ADP - Hyderabad, India
- Facilitated brand campaigns in coordination with advertising agencies.
- Conceptualized communications campaign to support spinoff of Broadridge from ADP.
- Designed and executed an annual calendar of employee engagement events.
- Drafted and emailed official policy announcements.
Executive, C&K Management - Hyderabad, India
- Wrote articles for The Hindu Opportunities, a supplement of The Hindu newspaper.
- Wrote storyboards for software courses.
- Wrote copy for recruitment advertisements and marketing collaterals.
Education
Master of Science in Software Development, Boston University
- Information Structures with Python
- Data Structures and Algorithms
- Advanced Programming Techniques
- Software Design Patterns
- Information Systems Analysis and Design
- Database Design and Implementation
- Rich Internet Application Development
- Web Application Development
Bachelors in Commerce (minor in Computers), Osmania University
- Web Programming
- Relational Database Management Systems
- Fundamentals of Electronic Commerce
- Quantitative Techniques
- Industrial Organization and Management
- Corporate Accounting