Arjun Sengupta

I am an information developer with 12 years of experience in technical content development. My skills span technical writing, software development, and instructional design. I have written courses, tutorials, developer guides, administrator guides, and API documentation for enterprise software.

I am proficient in DITA, learning design, and CMS administration, and I have practical experience in Java, Python, SQL, Powershell, HTML, CSS, and JavaScript. I have a solid understanding of software architectures and the software development lifecycle, and content development in an Agile process.

Work Experience

Principal Information Developer, Progress Software - Bedford, MA

  • Wrote developer guides, API documentation, tutorials, and online courses for Progress OpenEdge and Progress Corticon.
  • Architected a process to create certification tracks and learning paths.
  • Developed strategies to enable content reuse between documentation and training.
  • Designed our documentation maintenance and release process.
  • Developed a Java utility to check for broken hyperlinks.

Senior Associate, ADP - Hyderabad, India

  • Facilitated brand campaigns in coordination with advertising agencies.
  • Conceptualized communications campaign to support spinoff of Broadridge from ADP.
  • Designed and executed an annual calendar of employee engagement events.
  • Drafted and emailed official policy announcements.

Executive, C&K Management - Hyderabad, India

  • Wrote articles for The Hindu Opportunities, a supplement of The Hindu newspaper.
  • Wrote storyboards for software courses.
  • Wrote copy for recruitment advertisements and marketing collaterals.


Master of Science in Software Development, Boston University

  • Information Structures with Python
  • Data Structures and Algorithms
  • Advanced Programming Techniques
  • Software Design Patterns
  • Information Systems Analysis and Design
  • Database Design and Implementation
  • Rich Internet Application Development
  • Web Application Development

Bachelors in Commerce (minor in Computers), Osmania University

  • Web Programming
  • Relational Database Management Systems
  • Fundamentals of Electronic Commerce
  • Quantitative Techniques
  • Industrial Organization and Management
  • Corporate Accounting